Standard Puppy Pilates

Cancellation Policy

We understand that plans can change, so please let us know as soon as possible if you’re unable to attend your session. Cancellations made 7 days or more before your session: You can request a full refund or transfer your booking to another available session. Cancellations made between 48 hours and 7 days before your session: We’ll be happy to transfer your booking to another available session or provide booking credit to use at a later date. Cancellations made less than 48 hours before your session: Unfortunately, we’re unable to offer refunds or transfers at this stage, as your space is unlikely to be filled at short notice. You are, however, welcome to give your space to somebody else, just let us know the name of the person attending. If we need to cancel or reschedule: Very occasionally, we may need to change or cancel a session due to circumstances outside of our control, including matters relating to the puppies, their welfare or availability. If we cancel a session, you’ll be offered the choice of transferring your booking to another date or receiving a full refund. Please contact us as soon as possible if you need to make any changes to your booking.